The red Help button at the upper right of the web site home page now links to the APM Portal. Now, when you click on the button, you'll be directed to the Portal gateway page where you can log in to your personal account (if you have already registered), or register to set up a new account.
The Help button has been in place for some time now as a fast way to make a maintenance request, but the new link provides additional information and services to unit owners. Moreover, we have welcomed several new residents to our community in the past year, so the Help button will be new to some of you.
If you have a maintenance request, simply click on the maintenance tab after logging in, fill out the request form, and click on the submit button when done.
The Portal offers additional features compared to the old maintenance request form: while you are logged in, you can also review and edit your personal contact information, make payments, view the payment status of your account, and access other features, some of which may be added in the future.
If you are uncertain about how to proceed, or have questions or a problem, call APM at 330 722 3000, or email
New residents may have aditional questions about Portal. Please see the next article, originally published in August 2017, for a Portal Q&A.
Thanks
Many of our garage doors are in bad shape. In fact, lower panels on several units have lost their paint entirely, and are starting to rot. We ask that all unit owners accept responsibility for cleaning and painting their entrance and garage doors, as needed.
